Job Description:

SUMMARY OF POSITION

プログラムマネージャーは、エアバス・ヘリコプターズ・ジャパンが提案する様々な契約&xff08;新機体、MRO、訓練、修理改造など&xff09;を、社内関係者およびお客様と連携して実行する中心的な役割を担います。
プログラムマネージャー&xff08;フロントオフィス&xff09;は、航空機および機器の整備、修理、改造に関する契約の履行において、顧客との関係をサポートします。プログラムマネージャー&xff08;バックオフィス&xff09;とペアを組み、密接に連携します。両者は協力して、航空機の搬入準備から、履行中の様々な問題への対応、搬出、契約の完了まで、契約の全工程を管理します。
計画を管理するための組織力、日本とヨーロッパの他部門および顧客と連携するためのコミュニケーション能力が求められます。また、顧客のニーズを傾聴し、配慮する能力、契約と顧客に最大限貢献するための意思決定力も必要です。

The Program manager has a central position to execute the various contracts proposed by Airbus Helicopters Japan (like new aircraft, MRO, training, customization) with the internal stakeholders in Japan but also with the end customers.
The Program Manger Front Office will be engaged in supporting customer’s relationship during the execution of the contracts related to maintenance, repair, and modification of aircraft and equipment, and working closely as a pair with a Program Manager Back Office. Together, you will cover the complete execution of contract, from preparing the Ferry IN of aircraft, dealing with various issues during the execution, until the Ferry OUT and the closure of the contract.
It requires a good organizational mindset to manage the planning, communication skills to work with other department in Japan and Europe, and with customers. It also required a capacity of listening and caring for customer’s needs, as well as taking decision to best serve the contract and our customers.

1. 新機体契約およびサポート&xff06;サービス契約&xff08;整備、修理、オーバーホール&xff09;において、お客様とエアバス・ヘリコプターズ・ジャパン&xff08;AHJ&xff09;の各部門との間の契約調整を担当。
2. 顧客との会議の管理、進捗状況の確認、質問の収集、AHJの専門家と連携して回答する。
3. 整備中に発見された不具合部品のリスト作成、および適切な交換部品の発注を確実に行う。
4. 航空機が修理センターに到着した際、および領収段階&xff08;納品前&xff09;において、顧客との様々な会議を準備し、主導する。
5. 計画、コスト、およびマイルストーン達成に関する総合的管理を行う。
6. プログラムマネジメント部のバックオフィスと緊密に連携し、コストおよび計画の衝突に関する解決策を積極的に見つけ、意思決定をサポートする。
7. 各契約の「納期遵守」、「予算内」、「品質確保」の実行に責任を負います。

1. For new aircraft contracts and Support and Services contracts (Maintenance Repair and Overhaul), the Program Manager front office will be responsible for coordinating these contracts between the final customers and the other departments in AH Japan.

2. In charge of managing the meeting with customers, review the planning progress with them, collecting their question and find the answers with AHJ experts.
3. Responsible for listing the defective parts found during maintenance, and ensure the correct replacement parts are ordered.
4. Prepare and lead various meeting with customers, when aircraft arrives in the repair center, and during the acceptance phase (before delivery).
5. Manage the clashes for the planning, the costing and the milestones achievement.
6. Collaborate closely with the back office of the Program Management, to actively found solution and
support the decision related to costs and planning clashes.
7. Accountable for the “on time”, “on cost” and “on quality” execution of each contract

JOB REQUIREMENTS

<望ましい>

B2B 製造業における部品やサービスの営業経験
Better to have Sales experience in Spares and Services at Manufacturer BtB

日本の官公庁顧客への営業経験
Sales experience in Japanese Governmental Customers

航空機の関連部品やサービス販売等の営業経験
Sales experience in Aeronautic and related parts or services
英語力&xff08;会話含む&xff09;

English ability including conversation

This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.

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