Job Description:

Job Profile & Deliverables 

● Reports to Head of Business Operations, Airbus India Training Center

 ● Shall be responsible for forecasting and planning the Flight Training courses under the responsibility of Airbus India Training Centre. He/ she will be responsible to create and share the course programs using the appropriate tools and resources 

● Shall be responsible to work with the team to manage facility booking (dry slots) and instructor bookings (wet slots) efficiently 

● Supports the end-to-end sales process for the Contractual Trainings and services 

● Shall be responsible to coordinate with Central Operations to provide solutions (instructors, equipment etc.) for optimized use of resources and to promptly attend to customer requests 

● Shall be responsible to schedule and optimize resources allocation viz Classrooms, instructors, equipment etc., in compliance with regulatory and AITC commercial & operational objectives. 

● Shall coordinate with the Training Products Sales Manager/s to provide solutions that contribute to maximize revenues by optimal use of resources (including booking and scheduling dry simulator slots for customers). They shall ensure that peak loads are timely and correctly anticipated and handled. 

● Shall coordinate with the Training Standardization team to ensure effective planning of Instructor qualification/updating plans 

● Shall coordinate with the Flight Simulation and Training Devices (FSTD) team and internal Quality team for effective effective Training Devices maintenance planning 

● Shall manage last minute changes efficiently by coordinating with the various stakeholders (Airlines, internal Airbus teams..) to ensure smooth training delivery

● Active participation in all Internal quality and External Regulatory/customer audits 

● Coordination with Finance for timely clearance of subcontracted Simulator invoices 

● Coordinate with Central Operations team for Training data collection, consolidation and reporting 

● Works in close coordination with the Business performance functions at AITC and AIS for training data analysis and reporting. 

● Analyze training data and KPIs. Facilitate Business Performance functions in dashboard formulation 

The jobholder will monitor, control and coordinate the implementation of all clauses of the Aircraft Purchase Agreement related to training matters as well as Training Customer Service Agreements. 

● The jobholder will develop (if relevant in conjunction with Airbus Customer Services and Customer Affairs departments) a sales strategy in order to support the sales ● Closely monitor customers’ satisfaction and keep an eye on deliveries; ● Negotiate with Customers in case of non-fulfilment of contractual obligations about corrective actions or commercial concessions. 

● The jobholder will ensure that all key milestones of customer training projects are fulfilled on schedule. 

● Generation of Commercial Offers to customers 

 Requirements:- 

● Shall be a minimum Graduate or its equivalent. 

● Should have airline operations knowledge (in the Training domain) /airline industry experience. Experience in another Services industry is a plus; 

● Good understanding and working knowledge on Sales Force 

● Should have excellent computer skills (Microsoft Word, Excel, Powerpoint, G-Suite etc) 

● Good understanding of commercial Contracts 

● Should be assertive especially when dealing with unforeseen events that affects the plan 

● Data analytics skills 

● Should be fluent in English 

● Should be a team player and have a proactive approach with colleagues

 ● Should be able to take initiatives and work in under pressure 

● Able to multi-task and buffer pressure 

● Should be able to work in a multicultural environment 

● Knowledge about Indian/International aviation regulations with regard to flight training 

● Aeronautical enthusiast 

This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.

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