The GE Aerospace Field Service Representative (FSR) will provide on-site support and technical assistance to the UK Army operating the T700 engine in the customer Apache weapon system. The position requires a deep understanding of T700 engines and interface systems. While in this role, the FSR will act as the liaison between GE Aerospace, the prime vendor and the customer. The FSR will provide detailed operational and intermediate level maintenance practices to support GE Aerospace, the prime vendor and customer supporting the UK Army T700 engines.Job Description
Job Title:T700 Field Service Representative - UK Apache
Company Intro/About Us:GE Aerospace is a world-leading provider of jet engines, components, and integrated systems for commercial and military aircraft. At GE Aerospace, we are committed to pushing the boundaries of aviation technology while fostering a culture of innovation, collaboration, and respect for people. Working here means being part of a team that values safety, quality, delivery, and cost (SQDC), with safety always being the top priority.
Site, Business, OR Functional Area Overview:This role supports the UK Army operating the T700 engine in the Apache weapon system. At GE Aerospace, we pride ourselves on creating an environment that supports professional growth and innovation. Employees enjoy competitive benefits, opportunities for development, and a collaborative atmosphere that drives success.
Role Overview:As a T700 Field Service Representative (FSR), you will provide on-site support and technical assistance to the UK Army. This position requires a deep understanding of T700 engines and interface systems. You will act as the liaison between GE Aerospace, the prime vendor, and the customer, ensuring operational and intermediate-level maintenance practices are effectively implemented. This is a full-time role requiring hands-on expertise and proactive engagement to support customer needs.
Key Responsibilities:
- Provide interpretation of data and technical instructions to the customer.
- Offer technical assistance in identifying and using special tools and best practices for T700 engine maintenance.
- Develop and recommend informal training programs to support maintenance and troubleshooting tasks.
- Assist with fault analysis, malfunction reports, and maintenance problem resolution while maintaining a focus on system safety.
- Review maintenance actions to identify training needs or deficiencies and improve practices.
- Support logistics tasks, including work scope reviews, maintenance scheduling, data recording, and hardware tracking.
- Apply FLIGHT DECK operating model principles to root cause analysis, issue resolution, and trend analysis.
- Demonstrate best methods for disassembling, repairing, and assembling engines and components.
- Draft and submit clear and concise field event reports to GE Product Support Engineering (PSE).
- Proactively engage in activities aimed at reducing customer cost of ownership and increasing availability.
The Ideal Candidate:The ideal candidate is a hands-on professional with advanced experience in T700 engine maintenance, particularly in the Apache platform. They possess strong analytical and communication skills, thrive in international customer environments, and are committed to driving customer satisfaction and product performance.
Required Qualifications:
- Advanced experience in Services & Customer Service Management.
- Knowledge level comparable to a bachelor’s degree from an accredited university or college (or a high school diploma with relevant experience).
- Hands-on experience in maintenance tasks on the T700 engine installed in the Apache platform.
- Ability to work with international customers to meet program goals and contractual requirements.
Preferred Qualifications:
- Strong oral and written communication skills.
- Demonstrated ability to analyze and resolve problems.
- Proven ability to document, plan, market, and execute programs.
- Analytical and quality improvement expertise.
- Ability to lead and influence GE Aerospace customers and peers.
- High degree of tact, diplomacy, and ability to work harmoniously with internationally located customer personnel.
Additional Information:
- Scheduled Weekly Hours: 40
- Background and drug screening required.
- Physical requirements may include standing, lifting, and working in various environmental conditions.
Closing:Join GE Aerospace and be part of a team that is redefining the future of aviation. This role is subject to export control laws and regulations. Candidates must meet applicable requirements under U.S. export control laws and regulations.
The base pay range for this position is $ 93,800 - 124,000.00The specific pay offered may be influenced by a variety of factors, including the candidate’s experience, education, and skill set. This position is also eligible for an annual discretionary bonus based on a percentage of your base salary/ commission based on the plan. This posting is expected to close on August 8th, 2025. GE Aerospace offers comprehensive benefits and programs to support your health and, along with programs like HealthAhead, your physical,emotional, financial and social wellbeing. Healthcare benefits include medical, dental, vision, and prescription drug coverage, access to aHealth Coach from GE Aerospace; and the Employee Assistance Program, which provides 24/7 confidential assessment, counseling andreferral services. Retirement benefits include the GE Aerospace Retirement Savings Plan, a 401(k) savings plan with company matchingcontributions and company retirement contributions, as well as access to Fidelity resources and planning consultants. Other benefits includetuition assistance, adoption assistance, paid parental leave, disability insurance, life insurance, and paid time -off for vacation or illness.GE Aerospace (General Electric Company or the Company) and its affiliates each sponsor certain employee benefit plans or prog rams (i.e., isa “Sponsor”). Each Sponsor reserves the right to terminate, amend, suspend, replace or modify its benefit plans and programs at any time and for any reason, in its sole discretion. No individual has a vested right to any benefit under a Sponsor’s welfare benefit plan or program. This document does not create a contract of employment with any individual.© 2023 GE Aerospace and/or its affiliates. All rights reserved.Attorney-Client Privileged
GE Aerospace offers a great work environment, professional development, challenging careers, and competitive compensation. GE Aerospace is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
GE Aerospace will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).
Relocation Assistance Provided: Yes
LI-Remote - This is a remote position